Shipping & Returns

Shipping Information

Free shipping: All items that are shipped for free will take an average of 7-10 business days depending on your location and time of order.

Return Policy

Returns will be accepted for 7 days after delivery for damaged or defective items. All returns for unopened items will require a 20% restock fee.

Our return policy is as follows:

We would be happy to return or exchange any unworn or unused items that you are not satisfied with. In the event of a return or exchange, we are unable to credit you for Shipping & Handling fees and require a 20% restocking fee. In the event of an exchange for another item, there will be an additional S & H fee.

We do our best to prevent this, however on the rare occasion you receive a defective item, we would be happy to replace at no extra shipping cost to you or we will give you a refund.

We deal with a secured server, therefore once the original transaction has been completed, we no longer have access to your credit card information. If you have an outstanding balance on your order, we will again need your credit card information.

We accept Visa, MasterCard, AMEX , Discover and PayPal

If you are returning a garment, we ask that you send to the address listed below. Please include your receipt/order number along with a note explaining what we can do for you. We also ask that you please return within 7 days of receiving your order. We are unable to accept returns after 7 days.

Feel free to e-mail us or call the shop with any questions/concerns you might have. We are available Monday-Friday, 10:00 A.M.-3:00 P.M. (EST)

We appreciate your business and want to do everything in our power to provide excellent service and make you a raving fan of lit4kids.com!

support@lit4kids.com